Privacy Policy
Last updated: October 2026
1. Information We Collect
When you create an account or place an order on Madhavi Saree Collection, we collect your name, email address, phone number, delivery address, and payment information so we can process, deliver and support your orders. We may also collect optional details such as your preferences and delivery notes to serve you better.
2. How We Use Your Information
We use your personal information to process and deliver your orders, keep you updated on delivery status, provide customer support, improve our products and services, and — only where you opt in — share offers and new-arrival news. We never sell your personal information.
3. Payments & Data Security
All online payments are processed securely through encrypted channels via Razorpay. We do not see or store your card details. We apply reasonable technical and organisational measures to protect your data from unauthorised access, alteration or disclosure.
4. Data Sharing
We do not sell or trade your personal information. We may share limited delivery details (name, address, phone) with our trusted delivery partners solely to fulfil your orders, and payment-related data with our payment gateway to complete transactions.
5. Cookies
Our website uses essential session cookies to keep you logged in and maintain your shopping cart. These are required for the website to work correctly. We do not use cookies to track you across other websites.
6. Data Retention
We keep your account and order information only as long as needed to provide our services, comply with legal and tax obligations, and resolve disputes. After that, it is securely removed or anonymised.
7. Your Rights
You can access, correct, or delete your personal information at any time through your account or by contacting our support team. You may also opt out of promotional communication at any time.
8. Contact
For any privacy questions, requests or concerns, contact us at [email protected] or call +91 97001 89240.